Dentist - Salem
398 Essex St
Salem, MA 01970
978.744.7904
978.745.8302 Fax

Find answers and other helpful dental topics in our digital library.

Communication is Critical. The cornerstone of any successful relationship is communication. You can rely on us to be forthright, open, and honest with you from the moment our partnership begins.

When you first become a patient...

• We will gather pertinent information from you before your first appointment. If possible, we will contact your insurance company to verify your benefits. We will mail out basic paperwork to you in advance of your appointment (or you may download it here) so you can complete it at your leisure and minimize your waiting time at the office.

When you are a valued patient...

• We will issue you written confirmation of your appointments when they are made, confirm appointments by phone within 48 hours, and remind you of your recall visits with postcards.
• We will always provide you with the best estimate possible of your co-insurance or financial responsibility in advance.
• You will be presented with the ideal treatment choice based on your clinical situation. You will also be offered alternate treatment plans, when possible. The advantages, disadvantages, and compromises of each will be explained in detail to you. You will have the opportunity to ask as many questions as you like. You may return to the office for complimentary consultations to review this information and ask new questions as many times as you like prior to treatment.
• You will be given a written copy of your treatment plan and the options you discussed with the doctor. This includes a written financial plan that clearly delineates the fees associated with the procedures, as well as a breakdown of your responsibility, estimated insurance payments, and other financing options.
• When you undergo surgical or invasive treatment, you will be presented with a written outline of the risks and benefits of the procedure and the opportunity to ask questions.

Contact Us