Practice Philosophy

These are some of our practice philosophies. We hold ourselves to very high standards and our only goal is your complete satisfaction. We believe that these concepts exemplify the commitment we have to our patients.

If you are one of our patients, you know how much we value you.
If you aren't, we invite you to experience our level of service firsthand!

Your Time is Valuable. We appreciate your choosing us to provide for your dental needs. We schedule generous time for your appointments. We do not overbook our schedule. You will not be kept waiting more than ten minutes for your appointment without either an explanation, an offer to reschedule, or some form of compensation.

We are here for you. Our hours are designed to accomodate your schedule. Evenings and Weekends are mainstays of our office hours. In the event you somehow cannot make an appointment during our normal times, we will open early or close late to accomodate you.

Our commitment to you doesn't end at our office door. In the event of pain or emergency, Dr. Casiglia can always be reached personally by cell phone. You will never wait more than 24 hours for an emergency appointment.

We value your trust and loyalty. We understand and appreciate that your faith in us and referrals to friends and family are what truly define a successful practice. To show our gratitude, we will credit your account $50 for each individual that joins our practice as a result of your referral. These are cumulative and there is no limit to the amount you may accumulate. Ask Lucy for details.

We appreciate prompt payment. To show our appreciation for timely settling of account balances, a 5% courtesy will be applied if payment in full is made at the time of treatment.

We guarantee our work. Dental work can represent a significant financial investment. We stand behind our work with a warranty program where we will replace or repair damage or failure. You need only consistently attend your recall appointments, and the duration of warranty depends on the procedure and individual circumstances.